Shipping policy
Shipping Policy
Thank you for shopping with Dr. Squatch. Please review our shipping policy below.
Order Processing Time
All orders are processed within 0–1 business day of purchase. Orders are processed and shipped Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Time
Once your order has been processed and shipped, estimated delivery time is 3–5 business days within the contiguous United States.
Shipping Costs
We offer free shipping on all orders. No minimum purchase required.
Shipping Carriers
We ship via major carriers including UPS, USPS, and FedEx. The carrier used for your order will be selected at our discretion based on your location and order size.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation with a tracking number so you can monitor your delivery status.
Shipping Destinations
We currently ship to addresses within the United States.
Delays
While we strive to meet all estimated delivery windows, delivery times may be affected by carrier delays, weather conditions, or other circumstances beyond our control. We appreciate your patience in such situations.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our customer support team so we can assist you promptly.